What’s new

Changes to Amy, newest first.

9 November 2026

Amy now maps your organisation the way it is built, and runs processes that wait, decide and end on time.

Departments, projects, software and services. Tell Amy “we have a shipping department” and she records a part of your organisation, not a process. Projects with a goal and an end, the software you describe and the systems you connect to, such as SAP or DATEV, each have their place. Each gets its own area once there is work for it.
Rules remember where they come from. Every rule notes its source: a document, another rule or something you said. When that source changes, Amy shows you which rules to check.
Whichever comes first. A step can wait for one of several events, such as an offer accepted or declined, and the case goes on the right way.
Ending on time. A case can end the moment something happens, such as a cancellation, wherever it stands. A deadline can stop a case and clean up before it closes; if the clean-up doesn’t finish, the case stays open for you to decide.
One step for every item. Check every line of an order or ask every supplier in a single step. The case moves on once all of them are done.
Waiting in working days. “Ten working days later” or “on the date in the record”, counted in your time zone, with your region’s public holidays.
Decisions as clear rules. A decision can be written as rules, such as “red when the wind is above 30 knots”, and every case follows them exactly.
For developers. Amy’s models follow AIM 6.4, the open specification behind them. About AIM

A case now runs in the conversation: you say what you need, Amy prepares the step, and you confirm.

Say what you need. In Space, tell Amy what you need, such as “an invoice for Michael for two tyres”. She prepares the next step from your words and shows it before anything is written; you confirm with one click.
A case on one line. The case page shows the whole case as one line: the steps done, the step it waits at with what it still needs, and what comes next.
What’s missing gets its own step. If Michael isn’t a customer yet, adding him becomes a step of its own in the case, through your process for new customers when you have one.
What waits for you. The Space home shows the cases waiting for your decision, review or start, and the step each one waits at.
Your language. Set the workspace’s language in Settings → General, and Space speaks it.
Words that change the right thing. What you write in a case completes your own step or corrects Amy’s result, nothing else. A question gets an answer and is never acted on.

Your models speak your words and know what your work relies on.

Your own spelling. Roles, fields and states keep their names as you write them, in any language, with spaces and accents: “Head of Sales”, “Length in mm”.
The Studio keeps your processes. Describe your company’s processes in the Studio and Amy keeps each one with its purpose, who takes part and who decides, its records, systems and rules, until you work it out in the Designer.
Knowledge in the model. Handbooks, regulations and supplier agreements become part of your model, and each step says which of them it relies on.
Clearer processes. A decision says which of its outcomes go on, a step can wait for something that happens in its case, and an action can be kept to certain states, such as “only while it is a draft”.
Updated on open. A model opened in the Studio is brought up to date once, as a single change you can undo.