Legal · Review draft
Terms & Conditions
Draft prepared 6 September 2026. Not yet effective.
1. Who provides Amy
Amy is provided by Juice d.o.o., Croatia (“Juice”, “we”, “us”). Registered address: Prolaz Marije Krucifikse Kozulić 1, 51000 Rijeka, Croatia. Tax identifier supplied by Juice: HR92263794945. Company-register details: [TO CONFIRM]. Legal and complaints contact: [TO CONFIRM]. These terms cover the Amy website, workspace, agentic apps, and developer connections. The effective date and customer eligibility must be confirmed before adoption.
2. Your account and authority
Provide accurate account information, protect your credentials, and tell us promptly about unauthorized access. If you use Amy for an organization, you must have authority to act for it. Workspace owners manage invitations, permissions, and connected services. Eligibility pending: confirm whether Amy serves businesses only or also consumers, and the minimum age for account holders.
3. What Amy does
Amy helps you describe and evolve intent models, run agentic applications, and connect developers or agents that implement or perform work. Agents may compose navigation, interfaces, questions, and suggested actions dynamically. Features depend on your plan, configuration, model access, and the operations the runtime supports. An intent model describes intended behavior; it is not a guarantee that every outcome will be correct.
4. AI output and actions
AI output can be incomplete, inaccurate, or unsuitable. Review proposed model changes, permissions, and consequential actions before relying on them. Test your app against its intended use and supervise decisions affecting people. Runtime checks cover supported constraints and do not certify legal compliance or correctness of every judgment. You must not use Amy to make unlawful automated decisions or evade required human oversight.
5. Your content and intellectual property
You retain your rights in content you submit, including models, files, prompts, and app data. You authorize Juice to process that content to provide the features you request, including sending relevant context to configured AI providers and connected services. You must hold the rights and permissions needed to submit it. AI output may resemble other output and may not qualify for exclusive intellectual-property protection. Juice retains rights in the Amy platform; third-party and open-source materials remain subject to their own licenses.
6. Sharing and your app users
Inviting collaborators, publishing a model, or connecting a developer can give others access to content within the permissions you select. Review content before making it public; downloaded or copied material may remain outside Amy after removal. If you operate an app for others, you are responsible for its purpose, lawful data collection, notices, access settings, and any terms you provide to its users. Where Juice processes personal data on your behalf, a suitable data processing agreement must govern that processing; these terms alone are not that agreement.
7. Acceptable use
Do not use Amy for unlawful activity, infringement, malware, unauthorized access, fraud, harassment, or interference with the service. Do not bypass access controls or usage limits. Connect only accounts and systems you are authorized to use. Do not submit highly sensitive or regulated information unless you have established a lawful basis and confirmed that the service and contractual safeguards are suitable for it.
8. Third-party services
AI models, repository services, email services, and connected orchestrators may be operated by third parties. Their availability, charges, and terms may affect your use. You are responsible for the services and credentials you connect. Using your own model key still sends the relevant request and context to that provider. Review its applicable data-processing and retention terms.
9. Plans, charges and cancellation
Any paid order must state the price, currency, taxes, included usage, billing period, renewal arrangement, and cancellation method before you agree. Separate provider charges may apply where disclosed. Commercial terms pending: confirm the payment provider, whether subscriptions are active, renewal and cancellation mechanics, refund policy, and treatment of unused usage. The existing pricing page promises advance communication of changes and protection of existing early-access plan terms; the final agreement must remain consistent with that promise. This draft does not establish automatic renewal or a blanket no-refund rule.
10. Consumer rights
Nothing in these terms excludes mandatory consumer protections. If Amy is offered to consumers, the final terms and checkout must include the applicable information on withdrawal, cancellation, digital-service conformity, remedies, and complaints. Starting service immediately must not be treated as a universal waiver of withdrawal rights. Pending: confirm the consumer offering and implement any required notices, express requests, acknowledgments, and withdrawal process before taking consumer orders.
11. Availability, suspension and termination
We may maintain or change the service and may restrict access when reasonably necessary to address unlawful use, security incidents, or material breach. Where practicable and lawful, we will explain the reason and allow a reasonable opportunity to resolve it. Mandatory consumer rights and any agreed service commitments remain applicable. You may stop using Amy and request account closure through the confirmed contact channel. Export content you need before closing a project or account. Retention and deletion are addressed in the Privacy Policy; removal of individual items may leave version or audit history.
12. Responsibility and liability
Each party remains responsible for its obligations under applicable law. Nothing excludes liability that cannot lawfully be excluded, including applicable mandatory consumer remedies. AI limitations do not remove Juice’s responsibility for its own legal obligations. Business decision pending: any business-customer liability cap, service warranty, or indemnity needs explicit approval and legal review; no monetary cap or broad indemnity is imposed by this draft.
13. Changes, governing law and disputes
Material changes should be communicated before they take effect, with additional acceptance or cancellation options where legally required. Changes do not retrospectively remove accrued rights. Proposed governing law: Croatia, without depriving consumers of mandatory protections or court rights available under applicable law. Contact Juice first to seek a resolution. Confirm the complaints procedure and any applicable dispute-resolution body before adopting these terms. No exclusive forum or arbitration obligation is imposed by this draft.
Drafting references
General Data Protection Regulation · EU consumer distance-selling guidance · Croatian supervisory authority